Privacy Policy

1. Introduction

TrackPitch ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

• Personal Data: Personally identifiable information, such as your name, email address, payment information, artist name, and any other information you voluntarily provide to us when you register for the Services or interact with us.
• Content Data: Music tracks, metadata, artwork, pitch content, label information, and submission details that you upload or create within the Services.
• Usage Data: Information automatically collected when you access and use the Services, such as your IP address, browser type, operating system, access times, pages viewed, and the referring URL.
• Tracking Technologies Data: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Services and improve your experience.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account.
• Provide, operate, and maintain our Services.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Improve, personalize, and expand our Services.
• Understand and analyze how you use our Services.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent, where required).
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Detect, prevent, and address technical issues and fraudulent or illegal activities.

4. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance).
• With Labels/Contacts You Pitch To: When you make a submission through TrackPitch, information such as your track, artist name, contact details, and pitch content will be shared with the selected labels or contacts.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to...

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

8. Children's Privacy

Our Services are not intended for use by children under the age of 13 (or a higher age threshold where applicable law requires). We do not knowingly collect personally identifiable information from children under this age. If you become aware that a child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Contact Email, e.g., privacy@trackpitch.com or support@trackpitch.com]